1. Connect to the power


      Using the black adaptor we provided, the red light will on if it’s powered successfully. 


  1. Connect to the internet


Step 1: Please confirm that your account is still available, if not, please recharge it.


Step 2: Please connect the M2 to the modem that your ISP provided, use the ethernet cable(the red cable), plug one side in the M2 WAN port(the blue port), and plug the other side to the ethernet port of the modem(if the modem is a modem/router, please plug the other side to the LAN port). 


  1. Connect to Wi-Fi


      If you want to connect to Wi-Fi with Mercku App


Step 1:  Log into the Mercku App and connect your phone to the Mercku Wi-Fi, whose name looks like Mercku-XXXX


Step 2:  If there are already bounded routers with your account, click “Add a router” in the router list located in the top of the App homepage. Otherwise, the app will show you the page to add a new router. Then, click on “Connected already” and set up the router Wi-Fi details (Wi-Fi name, Wi-Fi password and router admin password) and internet information(please refer to No. 4 for 3 ways of internet information)


Potential Issue:


If, when clicking on “Connected already”, the following pop-up message arises:  “Please connect to Mercku Wi-Fi and try again”, select “Go to connect” and find Mercku Wi-Fi in the Wi-Fi list. Connect, return to the App, and try again.


If you want to manage your M2, please refer to step 3 and step 4 


Step 3:  After the router is setup successfully, please reconnect to the Wi-Fi and return to the App.


Step 4:  Click “Connected already” on “Connect to Wi-Fi” page, enter admin password and click “Bind”. 


      If you want to connect to Wi-Fi without Mercku App


Step 1:  Connect your computer to the router either with Ethernet cable or Wi-Fi, access http://mywifi.mercku.tech in your browser.  


Step 2:  You can set up admin password, Wi-Fi name, Wi-Fi password as well as other configurations for the router on the webpage(please refer to No. 4 for three ways of internet information) 


Step 3:  After configured successfully, the router indicator light will flash in green. Now you can reconnect to the Wi-Fi to get access to the internet and manage the router with Mercku App. 


4. Please confirm the internet connection with your ISP. Here are three ways we provide for internet connection.


  •  DHCP


If you want to connect to Wi-Fi with Mercku App


Step 1: Please open the Mercku App, log in your account, select “Setting” and go to “Internet Setting”


Step 2: Choose DHCP, the configuration will be automatically assigned and you will be free to use the internet now


If you want to connect to Wi-Fi without Mercku App


Step 1: Please access http://mywifi.mercku.tech in your browser. 


Step 2: Please log in your account, click “Setting” and “Internet Settings”


Step 3: Choose DHCP, the configuration will be automatically assigned and you will be free to use the internet now


  •  PPPoE


If you want to connect to Wi-Fi with Mercku App


Step 1: Please open the Mercku App, log in your account, select “Setting” and go to “Internet Setting”


Step 2: Choose PPPoE, you will need to input the PPPoE username and password from your ISP. After confirmed, you will be free to use the internet now. 


If you want to connect to Wi-Fi without Mercku App


Step 1: Please access http://mywifi.mercku.tech in your browser. 


Step 2: Please log in your account, click “Setting” and “Internet Settings”


Step 3: Choose PPPoE, you will need to input the PPPoE username and password from your ISP. After confirmed, you will be free to use the internet now. 


  •  Static IP


If you want to connect to Wi-Fi with Mercku App


Step 1: Please open the Mercku App, log in your account, select “Setting” and go to “Internet Setting”


Step 2: Choose Static IP and input the Static IP from your ISP. After confirmed, you will be free to use the internet now. 


If you want to connect to Wi-Fi without Mercku App


Step 1: Please access http://mywifi.mercku.tech in your browser. 


Step 2: Please log in your account, click “Setting” and “Internet Settings”


Step 3: Choose Static IP and input the Static IP from your ISP. After confirmed, you will be free to use the internet now. 


Potential Issue: 


If the indicator light is red, you need to change another internet method.  

























Please select “Settings” on this page, and you will see “Internet Settings”, please change to another internet method your ISP provides, and refer to No.4 for the practice.