An offline upgrade can only be completed through the Mercku portal at, and not through the App.

Please Note: ALWAYS upgrade your BEES before the M2.


Please follow the steps below to perform an offline upgrade:

  1. Go to and download the desired firmware version to your computer.
  2. Go to the Offline Upgrade page on > Click on Upload > Select the file you downloaded from the previous step 
  3. Select the number of Bees you wish to upgrade (multiple selections are allowed.) > Click Upgrade
  4. A message will pop-up > Select Upgrade and wait for 1 minute. 
  5. After the upgrade, you will be re-directed to the homepage and then click on List and check if the firmware version of the device is correct.

NOTE: If the version is not updated right away, wait 1 minute while the network reboots, then refresh the page.